What we do

Airport Lounges

Set a new benchmark in Airport Lounge hospitality experiences

Our lounges are rooted in partnership, authenticity, and innovation. We ensure that the greatest demands together with the smallest details are met. Our goal is to support you in driving guest loyalty. We understand your brand's nuances to exceed expectations.

Provide your guests with World Class and Most Admired Experiences

From the Champagne to the showers, we offer end-to-end holistic solutions to create a premium lounge facility that drive loyalty and brand recognition.

Hospitality
Warm welcomes to every guest. From check-in to check-out, our team represents the very best of your brand.
Catering
From a la carte, table service, buffets, and grab & go, your guests will always find something to suit their needs.
Cleaning Services
We understand the importance of maintaining a clean and healthy environment for your guests. Our teams deliver outstanding airport cleaning services verified by a rigorous audit by our partner, Bureau Veritas.
Facilities Management
From maintenance of the oven to the bright lights above, we ensure your guests health and safety with fully functioning spaces

They trust Us

We create premium lounge facility experience for best in-class lounges in the world, including:

Airport lounges across the world
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Travelers served every year
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Years of experience in airport lounge management
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Benefit from
Our expertise

01
Trustworthy
Depend on a partner with a truly international presence. With over 20 years’ experience in airport lounge management, we help major brands to make powerful connections with travellers across the globe.
We serve 30 million travelers every year.
02
Insightful
Move with the times. With consumer forecasts at your fingertips, anticipate travel trends and hit the ground running with outstanding airport lounge services.
Our Site Management System (SMS) leverages predictive data and robust analytics to anticipate guests’ needs.
03
Foodies
Satisfy your guests’ taste for adventure. We take an innovative, authentic approach to food and drink to ensure incredible choices are always available, no matter where in the world you are.
We implement a global matrix organisation to deliver culinary excellence. From our Global Airline Executive Chef to our Regional Culinary Directors, we ensure we work as a team to balance consistent global quality with essential regional nuances.
04
Loyalty Driver
Ensure you’re always front of mind. Wherever you are on the map, let us help you create fulfilling moments for your customers and generate brand loyalty.
Our lounges frequently rank in the top echelons of Global Lounge Rankings and clients as well as Passengers tell us that the halo effect created by their experience in our Lounges are a main reason why they stay loyal.
05
Responsible
Be a leader in the market. Help shape the future with an environmentally and socially conscious partner.
We use WasteWatch to rapidly and easily capture food waste data in airport lounges and to take action to drive behavioral change.

Understanding Brand Nuances

From a premium buffet with an all-inclusive bar to a luxurious First-Class offer with a la carte dining and experiences in collabortion with local Michelin-starred restaurants, we are able to anticipate, adapt, and exceed your brand's needs.

Tech-Enabled Comfort
Our value proposition begins with a seamless and efficient experience that is technology enabled to reduce stress and friction while you travel. QR code supported premium buffets and all-inclusive bar offerings round out the exceptional hospitality and service that you can expect each and every time.
Refined Experience
With enhanced amenities such as a shower suites and a la carte dining, we also offer dedicated areas for dining, working, and relaxation. Regularly refreshed menus reflect seasonal changes and the freshest ingredients. Our team ensure that a consistent premium experience is delivered each and every time.
Exclusive Care
From Speakeasy bars to cabanas, vintage Champagne pours to Michelin-starred collaborations, we are able to deliver beyond First Class. Our teams ensure that your valued guests experience personalised hospitality, driving loyalty and creating memorable moments.

Our Brands

From the highest culinary talents in Paris to boats on the Seine, we delight and engage guests the world over with our distinctive brands.

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